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Huge Job For Melbourne Airport

Posted by on Oct 30, 2018 in Blog | Comments Off on Huge Job For Melbourne Airport

Huge Job For Melbourne Airport

When Melbourne Airport had problems with the floors in one of their commercial kitchens they turned to GroutPro. With the entire floor of a large commercial kitchen to be restored in one of the busiest buildings in the country, a very tight time-frame was given to complete the work so that the restaurant could get back to business. GroutPro Werribee joined forces with two other GroutPro specialists to attack the problem at full speed over a marathon 30 hours without a break. Old damaged grout was removed from the entire floor and new epoxy grout was installed to ensure compliance with hygiene regulations were met, and to make the surfaces much easier to clean. The entire floor area was restored to look as good as new again, but having installed epoxy grout, it was also stain free and impervious to penetration and build up of bacteria.
Melbourne Airport understands the importance of re-grouting with epoxy grout in their commercial kitchens and bathrooms as it reduces the need for time and resources spent on cleaning their tiles and grout and it is the most durable of all grout types available reducing the need for harsh and intensive cleaning processes and chemicals. In places such as a kitchens or bathrooms, stains are hard to avoid without epoxy grout. Normal sand-based grout is very porous, it soaks up all types of substances which create stains that are hard or even impossible to remove without re-grouting.
With no rest for 30 hours, our GroutPro specialists delivered a permanent, durable, non-porous, stain-proof solution, on time and on budget. Having kept within the time constraints and delivering a top quality job, they exceeded expectations of the Melbourne Airport… another happy GroutPro customer.

Epoxy Grouting in Commercial Buildings

Posted by on Jun 22, 2018 in Blog | Comments Off on Epoxy Grouting in Commercial Buildings

Epoxy Grouting in Commercial Buildings

A scheduling crunch on the construction of a new Porsche automotive showroom and servicing facility in Melbourne was one case where GroutPro’s considerable resources came to the rescue on an epoxy grout job. Here’s what happened:

A tiling company originally hired to lay tiles and install grout were struggling with their work load and lack of expertise with installing epoxy grout. Typically, tilers have a loathing for installing epoxy grout as it is more difficult and time consuming than cement-based grout, especially on this type of small textured tiles so to ensure the construction schedule was not disrupted, GroutPro was called in to install the 1180sqm of epoxy grout. Epoxy grout is a very hard and durable material that offers vastly superior stain and wear resistance, and provides excellent waterproofing properties compared to conventional cement-based grout which is notorious for staining.

On inspection of the workshop and showroom floors it was soon clear that a team of GroutPro specialists would be needed to meet the project timeline. Three additional GroutPro experts arrived on the job and sixteen days of intensive grouting and finishing saw the completion of an extraordinary job. These four grout experts were installing 70-90 sqm of epoxy grout per day and it was calculated that 160 epoxy kits were used by the end of the sixteen days.

Epoxy is GroutPro’s favourite product to offer as we know how durable and beneficial it is in all buildings, especially in high traffic areas such as commercial and residential bathrooms and kitchens. We don’t just service large commercial properties, but residential homes as well. If you’d like to find out about epoxy grout or any of our other services, then give us a call on 1800 822 459 or enter your details in our quick quote form on our website for a free quote from one of your local GroutPro specialists.


Collage of an enormous epoxy grouting job in Melbourne's Porsche showroom

These photos are a collage of a large epoxy grouting job before, during and after completion. It took 16 days to finish.




9 Ways to Prevent Mould and Mildew in Your Bathroom

Posted by on Apr 14, 2016 in Blog | Comments Off on 9 Ways to Prevent Mould and Mildew in Your Bathroom

9 Ways to Prevent Mould and Mildew in Your Bathroom

Many people believe that mould is inevitable in bathrooms.


Mould on Tile, Glass and Silicon is very common. Yukk…..

The good news is that with the right preventative measures it needn’t be.

As you may know, mould or mildew is a kind of fungi which is common in homes around the world, particularly moist areas. It usually spreads through airborne spores and can form colonies in conditions which are favourable for its growth.

As mould usually grows in damp and dark spaces, bathrooms and showers are where you’ll most often find it.

Small amounts of mould are generally harmless, however, once it builds up, it can cause serious health concerns.

In fact, it can cause allergic reactions including sinus problems, rashes or headaches. Worse still, it can also trigger breathing complications and asthma.

Below are some quick tips to help you stop those nasty spores from wreaking havoc on your tiles, grout and silicone seals.



Quick Tips

  • Keep the doors and windows open as often as you possibly can, especially the shower door after showering.
  • Install an exhaust fan and always leave it on when you’re in the shower and afterwards (we recommend running the fan for 20 minutes after showering).
  • Dry down the shower walls, floor and silicone seal joints, and after using your towels, spread them out so they can dry out quickly.
  • De-clutter your bathroom and use fewer containers. This provides fewer surfaces for mould to potentially grow.
  • Use shower curtains that are easy to clean and dry to avoid soap residue from accumulating in your shower.
  • Prevent mould build-up on walls and ceilings by using a mould resistant paint. Clean the areas that need to be painted using Sugar Soap and remove any peeling paint. Finally, give your bathroom’s walls and ceilings a coat of mould resistant paint.
  • Cleaning your bathroom regularly helps prevent mould from returning. Use anti-fungal solutions for cleaning the ceiling and floor of your showers and bathrooms.
  • To remove mould from your bathroom tiles and grout, it’s important to use the right cleaning products. Most bleach-based cleaning products only hide mould and mildew by bleaching out the spore colour. Our GroutPro MOULD-PRO PLUS product actually kills mould, mildew and algae and helps keep it under control.

To arrange a quote simply click here to Request a Quote Now or call us on 1800 822 459.

From Horrible to Awesome !

Dreadful to Fantastic !

Unfortunately, when the mould build-up is severe, even the most effective cleaning sprays won’t be enough to kill the mould and remove the stains on your grout and silicone as it may have already started to penetrate into the surface.  If that has happened then the only option may be to re-grout affected areas and remove and replace the silicone seals. That’s where professional tile and grout restoration comes in.

And if you have mould in your bathroom, kitchen or anywhere else, our GroutPro tile and grout restoration specialists can make your surfaces look brand new again.

How Can We Help?

Stained, mouldy or dirty grout and tiles are never sexy.
The great news is that you can make them look brand new again.

With our own formulated tile and grout solutions used by our fully qualified specialists, we not only clean your tiles and grout we can make sure all grout is sealed and protected from staining to retain its durability over time.

Our services include:

Call 1800 822 459 to have your GroutPro Specialist in contact ASAP.

  • Tile & Grout Cleaning
  • Grout ColourSealing
  • Tile, Grout & Stone Sealing
  • Damaged Tile Repairs
  • Grout Repair & Tile Re-grouting
  • Terracotta & Slate Resealing
  • Silicone Seal replacement
  • Slippery Floor Treatment
  • Glass Restoration and Glass Protection
  • Professional Exterior Cleaning
  • Epoxy Grouting
  • Bathroom Makeovers

To arrange a quote simply click here to Request a Quote Now or call us on 1800 822 459.

Replacing Grout in Commercial Kitchens

Posted by on Oct 8, 2014 in Blog, Damaged Tiles, Tile Cleaning, Tile Replacement | Comments Off on Replacing Grout in Commercial Kitchens

Replacing Grout in Commercial Kitchens

The Challenge with Commercial Tiles

Tiles in commercial kitchens, restaurants or cafés go through a lot.  Not only the constant foot traffic of customers coming and going at all hours of the day or night, or chefs constantly on the move in the kitchen, but also the stains and wears that come from spills and cleaning.  Most tiles are laid with conventional cement and sand based grout, and while this may provide the cheap and easy alternative, conventional sanded grout is very porous which allows it to absorb both solids and liquids very easily causing staining, but also providing a perfect haven for bacteria to thrive.  One of the major health risks in commercial kitchens is oleic acid which is produced when frying food, and this acid together with oils and fats can flow through the grout and into cavities under the tiles where is accumulates and damages the tile adhesive and the floor they are laid on.  Springwood Sports long shot of kitchen floor

Mopping or hosing down will only remove soil-age and bacteria from the surface but what’s absorbed below the surface remains creating a very unhygienic food source for bacteria.  Over time these contaminants together with harsh cleaning products will weaken the grout, tile adhesive and substrate which will begin to fail allowing grout to fall out and tiles to become detached from the substrate.  Your floors not only start to show stains, the integrity and strength of your tiled floors are compromised due to grout that just can’t cut it.

How can I make commercial kitchen tiled floors last?

The secret to tiled floors that last is Epoxy grout. Epoxy grout is a two part plastic resin mixed with a filler which is impervious to penetrating staining liquids and solids, and better suited for harsh cleaning products.  Epoxy grout offers greater bond strength and chemical resistance than cement grout providing a surface that can be easily cleaned with conventional methods.  Many fast food outlets specify epoxy grout for their floors for both maintenance cleaning and hygiene reasons.  This means that not only will your floors be more hygienic and last longer, it means that you can thoroughly clean your floors more effectively without having to worry about causing damage with harsh chemicals.

Epoxy Grout is your solution to longer lasting floors

Epoxy grout is used in larger tiled surface areas normally in commercial applications.  Business owners use Epoxy grout in public tiled areas with high levels of foot traffic because it’s durable, and easy to clean.  Even home owners are starting to see the benefits of using Epoxy grout in tiled areas, particularly in showers.  It is important to select the correct grade of epoxy grout as they are not all the same.  Your GroutPro specialist can explain the differences and offer a suitable product for your application.

GroutPro offers grout repair and re-grouting services

Our GroutPro specialists were called out to a commercial kitchen at Springwood Country Club – Bathurst, to remove and replace 80 square metres of damaged grout and perform repairs to damages substrate and replace detached tiles.  As the work was in a busy operational kitchen, our teams were working outside operating hours to ensure as little interruption to their business as possible. Check out the photos below to see the results of how it came out.

If you are interested in restoring the tiles and grout in your commercial kitchen or tiled area, contact us today or find a GroutPro specialist near you.

  • A full kitchen clean, ColourSeal and silicone replacement, photo's show the before and after of the services
    A full kitchen clean, ColourSeal and silicone replacement, photo's show the before and after of the services

Glass Restoration | GroutPro

Posted by on Oct 1, 2014 in Blog, Glass Restoration | Comments Off on Glass Restoration | GroutPro

Glass Restoration | GroutPro

Are You Looking To Restore The Glass In Your Bathroom?

A perfectly clean bathroom is something we all work for, but after a few years have you noticed that the glass in your shower or mirror isn’t what it used to be? Have you started noticing small white stains in your glass that you can’t seem scrub out?

It’s a very common issue with bathroom glass stains. Over time, mineral deposits in the water create spots and stains on the glass that if left un-checked, can become quite an eyesore that seems impossible to get clean, and it will start to damage and etch the surface of the glass.  If left too long the damage can get beyond repair, resulting in you having the expense of totally replacing the glass.


Glass restoration from GroutPro can make your bathroom look like new

At GroutPro we use our own Professional Glass Restorer, which is designed to remove stains from your glass, making it look near new. GroutPro Professional Glass Restorer is an environmentally and family friendly product that is used to remove calcium, hard water staining, and is water-based and biodegradable. Its non-corrosive formula contains no solvents or acids and is designed to not leave a single scratch or mark on your glass. With your shower glass looking like new you don’t have to get frustrated every time you clean your bathroom only to have the glass look like it hasn’t been touched.

There are tonnes of “miracle” products available at the supermarket for cleaning your shower glass that claim to remove tough stains, spots, calcium, mineral deposits and soap scum, but most of the time they fail, and many actually cause other damage to your shower due to the aggressive chemical concoctions they’re made from.  These chemicals aren’t necessarily the things you want hanging around your family either.


How does GroutPro Glass Restoration work?

We use GroutPro brand products in a 2-stage process. The first stage is to use our specialised glass restorer formula to clean the dirt and mineral stains from the surface and out of the “pores” of your bathroom glass.

After we have removed the glass stains we start on stage two.  In stage two we spray the glass with GroutPro Professional Glass Protector, which provides you with an easy to clean coating that stops water from clinging to the surface of the glass, preventing the opportunity for glass stains to re-appear.

Once your glass has been restored looking after it is simple.  Just wipe over the shower glass after use with a squeegee or soft cloth to remove any water or residue, and that’s it.

See these photos below of a before and after glass restoration job from one of our GroutPro professionals, James from Perth.

  • Photograph shows the result after a GroutPro glass restoration on a shower screen.
    Photograph shows the result after a GroutPro glass restoration on a shower screen.

If you think your glass could do with some restoring all you have to do is contact your closest GroutPro specialist. Or for more information, contact us.

Find a GroutPro specialist near you

Professional Tile and Grout Cleaning | GroutPro

Posted by on Sep 14, 2014 in Blog | Comments Off on Professional Tile and Grout Cleaning | GroutPro

Professional Tile and Grout Cleaning | GroutPro

Grout Cleaning – Giving You the Very Best

The difference you will experience between GroutPro Tile and Grout Cleaners and our competitors is that we are professional specialists at what we do.  The range of tile and grout restoration services that we provide are of the highest standard using the best products in the world. We will not compromise on quality of workmanship or product.

If you are going to pay someone to do work in your home, and they show up with a bucket full of supermarket products, do yourself a favour and send them away.  They are not serious about providing you the best possible service and they are using the same products you’ve probably already tried.

Grout Cleaning GroutPro picture 1


Some companies who are household names in the carpet cleaning and house cleaning game, have started to offer tile and grout cleaning services, and sealing services. They think that by branching out into tile and grout restoration they can diversify their offering and make more money. The truth is, they should focus their energies on their chosen specialisation. Once companies start to branch out, they are no longer specialists in their chosen fields and this may impact the quality of the service that you, the customer receives.

GroutPro has specialists operating all over Australia and experience shows that most jobs require more maintenance than a basic clean.  Our specialists are able to identify issues with your tiles and grout such as minor grout damage (pitting, cracking, powdering), broken or loose tiles that require re-setting or damaged silicone seals on a floor to wall joint that requires replacing.  We are able to quickly and efficiently repair these types of things on the spot.  Asking a carpet cleaner to do this, will end in disappointment, possible damage and further cost.

Grout Cleaning GroutPro

When you invite GroutPro into your home for Grout Cleaning or other services, you can be assured that you will receive punctual, respectful and professional service at a competitive price. We aim to deliver the “wow” factor and we will be pretty disappointed in ourselves if you cannot see a significant improvement to your tiled surfaces. We pride ourselves in making your surfaces stain resistant and easy to clean in the long term.

Just use our Contact us form or give us a call on 1800 822 459 or request a free, no obligation quote on our website and one of our specialists will come out to show you why we are the leading tile and grout cleaning and restoration company in Australia. You can also read what some of our happy customers have to say about us HERE.

Cleaning and Restoring Slate Tiles

Posted by on Aug 22, 2014 in Blog, Dirty Grout, Grout Cleaning, Grout Recolouring, Maintenance, Sealing, Slate Cleaning, Tile Cleaning | Comments Off on Cleaning and Restoring Slate Tiles

Restoring Slate Tiles To Their Original Glory

Cleaning and Resealing Slate Tiles by GroutPro

Slate tiles look fantastic as a floor tile however it’s important to seal the surface of slate tiles because being a natural material it is porous. This means dirt and grime will penetrate into the surface which can’t be removed without specialised cleaning equipment. Normal mopping, steam mops and supermarket cleaning products are just not able to remove it.

Close up of dirty grout

Assuming your tiler did seal your slate after laying it, the sealer chosen could range from the cheap DIY products available at hardware stores, or it could be a more “professional grade”. The difference between qualities of sealer is durability, adhesion and resistance to discolouration. GroutPro Specialists only use our own GroutPro professional grade sealer which is typically applied in three coats to provide a long lasting glossy appearance and which is easy to clean with conventional mopping.

Our Goonellabah team started work on a job recently which included a 9m² strip of slate tiles into the laundry. The tiles were laid some 33 years ago. The owners had the slate cleaned and resealed just over 2 years earlier by another company who sealed over the top of dirt and stains left behind by their cleaning process. The owners believed there was no way we could restore their slate back to its original beauty, it was so badly marked and stained.

Scott, our team leader in Goonellabah, recommended a major clean involving stripping off the old sealer and had originally hoped to achieve an 85% chance of bringing the tiles back to their original appearance when first laid. Pre-testing the tiles with a number of stripping products Scott found some performed well on the tiles but not on the grout lines which remained dark and stained.partial clean of slate floor

With Scott’s extensive experience in grout and tile cleaning he settled on a commercial grade stripper which he found was effective in the softening and removal of this particular sealing product on both tiles and grout. The key was to allow sufficient time for the application to sit and soak through into the old sealer, then Scott was able to remove all traces of the old sealer and was then able to thoroughly clean the slate tiles and grout in preparation for the new sealer. The result was a near 100% removal of the dirty old sealer and clean of the slate tiles underneath.

The owners could not get over the change in appearance. Once sections of the old sealer had been removed and the tiles properly cleaned, they could see just how badly discoloured and stained the old sealer and the slate under the sealer had been.

The owners went on to book and confirm the other 60m² of their slate flooring for cleaning and restoring. Scott was also able to assist them with stained windows so the entire house was looking sparkling. The owners also recommended Scott to their neighbours with similar slate flooring who were very impressed with what they saw and immediately booked Scott to restore their slate floors too.

Fantastic results for Scott and his team in Goonellabah. If you’re looking at stained slate tiles every day, you’ll want the best service around: GroutPro’s Tile and Grout Cleaning service. Get an Obligation FREE Quote or Call us today 1800 822 459

Getting Your House Ready For Sale

Posted by on Aug 6, 2014 in Bathroom Makeover, Blog, Grout Cleaning, Kitchen Makeover, Maintenance, Tile Cleaning | Comments Off on Getting Your House Ready For Sale

Getting Your House Ready For Sale


Maintenance and Spring Cleaning Can Really Help

As Spring approaches, so does the busiest time of year for real estate agents. There are approximately 65% more properties available for sale in Spring than any other time of year. People tend to want to sell at this time of year because the weather is warmer, the gardens look more appealing and neater and the house tends to be more inviting.

Before putting your home on the market, you need to take an objective look at it, and all the things that need fixing ­in order to get the biggest return and address potential house maintenance. Buyers tend to focus on a few key areas of a prospective new home ­- the kitchen and the bathrooms. Dirty tiles and grout can be a potential deal breaker in sale negotiations. The alternative ­- installing a new kitchen or bathroom can run into the tens of thousands of dollars. This may not be money that you want to spend if you aren’t going to be around to enjoy it.

A cost­ effective alternative is to have your kitchen or bathroom given a new lease of life. The photo’s below show a unit in Sydney’s inner city that was going on the market. GroutPro was enlisted to update the bathroom. Upon inspection, there was grout missing in a few areas, and the grout was heavily discoloured, with mould growing in some areas.

The tiles and grout in the bathroom was cleaned, missing grout was replaced and GroutPro’s unique Colourseal product was added to the shower walls and bathroom floors to give the bathroom a fresh, updated look. This low cost house maintenance solution contributed to high return for the owners on auction day.

If you are looking to sell your home or investment property in coming months, then Contact your local GroutPro specialist today and ask for your FREE, no obligation quote or PH: 1800 822 459 or simply click on the Quick Quote form above.

GroutPro’s Maintenance Products

Posted by on Jul 29, 2014 in Blog, Stone and Quarry, Tile Cleaning, Tile Repair | Comments Off on GroutPro’s Maintenance Products

Maintenance Products

With the growth of the home renovation industry, as well as the popularity of ceramic tiles and natural stone as a floor choice, it is important that homeowners protect their investment. Some readily available supermarket products are highly acidic and corrosive with the ability to eat into your tiles and grout, which can lead to irreparable damage.

Below is a photo of one of our recent customer’s bathroom – she had been using an acidic product with a pH of 0.5 that she had purchased from her local supermarket. The product is highly dangerous to use and the acidity of the product has caused the damage to her tiles.

There are a lot of tile and floor cleaning products flooding the market these days but what exactly are you looking for to maintain your floors. One of the key things that you need to look for in a tile/floor cleaner product is pH neutral. What is pH neutral? pH neutral refers to something that it neither acidic nor alkaline. GroutPro’s products are regarded as leading edge within the industry and have recently made their maintenance products available online for customers to purchase.

Pro-Kleen is a highly concentrated pH neutral cleaner which is also non-toxic, biodegradable and phosphate-free. It can be used for all areas of your home from tiles and floors to washing the dishes or even your car.

Citrus Eco-Kleen is a pH neutral multi-purpose product. Cutting through soap scum, dirt and germs and kills 99% of bacteria when it comes in contact. Citrus Eco-Kleen has a pleasant smell, as opposed to a number of multi-purpose products currently available on the market.

If you are interested in trying these in-demand, high quality products or to find out more information, simply go to the ‘Tile and Grout Cleaning Products’ page of our website.


Contact us using our Enquiry form or call your local GroutPro specialist on PH: 1800 822 459 to arrange a free demo.


Cracked Travertine Stone Tiles | GroutPro

Posted by on Jul 18, 2014 in Blog, Stone and Quarry, Tile Repair, Travertine | Comments Off on Cracked Travertine Stone Tiles | GroutPro

Problems with “Hard-wearing” Travertine Stone Tiles?

We all know how hard wearing and durable floor tiles are, especially real stone tiles – or are they? Recently Wayne and his Balcatta team visited a home where the Travertine stone tiles had been extensively damaged, were cracked through the centre of the tile and chipping away from no apparent reason.

Travertine stone is a type of limestone deposited by mineral springs, especially hot springs.  Being a soft stone it is easily damaged with both normal traffic as well as accidental incidents. High heel shoes put a lot of pressure on small areas and cause chaos on these type of floors, as can dropping of something like an umbrella, or knife, or perhaps a child’s toys or the like. Plonking down of dining chairs also might affect the stone. Normal foot traffic over time eventually shows weak spots throughout the stone as well and regular maintenance is recommended simply due to it’s soft make-up and possible inconsistencies in it’s density.

In this particular home the cracking may have initiated within the concrete slab below the tiles as the extent of the damage ran across multiple tiles along the same path. Wayne and his team got to work on the major cracks and the results were fantastic. A small amount of Travertine stone filler was used to carefully fill the cracked section and major holes. After carefully scraping the area to remove any excess filler it was left to cure. With a final touch up the area was lightly sanded and dried with a soft cloth.

Not only was the home-owner so amazed by the results, she could hardly find the original cracks. Wayne and his team completed the job which included most of the floor area within the home and the Travertine stone tiles look amazingly clean and new again.

If you’ve got a problem area of Travertine stone tiling and need advise on repairs to cracks and chips contact GroutPro today to find your local tile and grout cleaning specialist.

Phone: 1800 822 459

Grout ColourSealing: Changing Older Bathrooms

Posted by on Jun 30, 2014 in Bathroom Makeover, Blog, Dirty Grout, Grout Recolouring, Tile Cleaning, Tile Repair | Comments Off on Grout ColourSealing: Changing Older Bathrooms

Need A Change To Your Bathroom? Stains & Mildew Making it Look Shabby?


GroutPro Comes to the Rescue with Grout ColourSealing!

Here at GroutPro we don’t just repair the damage from your leaking shower or broken tiles around the home, we offer exceptional service and customer care. We know how important your home is to you and we respect this by leaving it clean and tidy once our job is complete. At GroutPro we have exclusive products and years of experience and knowledge to make your bathroom, shower or kitchen look brand new and easy to maintain. To give you some examples of this we’ve collected some images of a recent job which shows the diversification and workmanship needed to give the best results – a prime example of the power of a simple clean and grout colour-sealing.

As the images reveal we removed the staining on the tiles and grout and then applied our exclusive grout colour-sealing. The colour-seal process to not only protects your grout from mould and soap scums but also restores the grout to look like new again, without spending a fortune. Typically many customers believe they need to regrout the entire shower and are so thankful of the savings when we advise them of our grout colour-sealing process and cost savings. Another huge benefit with grout colour-sealing is the choice of colours we have available. With over 80 colours to choose from we can match the grout to better suit your latest decor.

Once the grout colour-sealing was complete and dry we then removed and replaced the silicone in the shower. This left the entire shower and bath area looking sparkling brand new. The homeowner couldn’t believe her eyes and was so appreciative that we’d left her home clean and tidy. Apart from a new bathroom when we walked out the door she wouldn’t have known we’d even been there!

So, if you’re planning to sell your house or have relatives visiting from overseas why not make your shower look fresh, clean and brand new again? Call your local GroutPro specialist today and ask for your free in house demo. Call 1800 822 459 today.



Tile Repair – Are Your Tiles Hollow, Cracked or Loose?

Posted by on Jun 24, 2014 in Blog, Damaged Tiles, Dirty Grout, Tile Cleaning, Tile Repair, Tile Replacement | Comments Off on Tile Repair – Are Your Tiles Hollow, Cracked or Loose?

Need Loose, Cracked Tile Repair?

GroutPro can help….

Have you ever walked across a tiled floor to hear them sounding ‘hollow’? Hollow meaning that certain areas of the tiles sound and feel loose underfoot. These are areas in which the bottom of the tile is not in contact with the underlying substrate.

Unfortunately this is a regular occurrence in older properties where the tiles may have been laid with the original slab and the substrate or adhesive has deteriorated over time. The hollow sound may be a result of ‘spot-bonding’ during the installation. ‘Spot bonding’ is when the installer applies a spot of bonding (adhesive) to just the corners and centre of the floor tile and presses it into place. This leaves voids under the tile and ultimately the entire area of flooring. When this method is used you will hear the hollow sound where there is no adhesive i.e. the void. Over time this causes cracking of the tiles and grouting which runs between these tiles.

Once the grout has cracked it falls through to leave holes between the tiles. This is the type of situation recently faced by our Goonellabah team. A large area of the floor was hollow and cracks had started to appear. The homeowner needed our help to repair 123 loose tiles. About the same time last year the Goonellabah GroutPro team had repaired 4 similar apartments within the complex and the owner had retained many tiles which were used on these jobs.

We were not as lucky with this latest job and were only able to find four spare tiles which another apartment owner kindly donated to us. Each tile had to be carefully removed to ensure the tile did not crack. The team managed to lift all 122 tiles without a scratch with just one tile cracking as it was removed. Each tile was then cleaned to remove the old adhesive and re-laid into place. The homeowner had also decided to change the colour of the entire floor grouting so the repair of hollow tiles was just part of the full job.

After 36 hours of painstaking work with 50m2 of grout replacement and colour sealing the outcome was fantastic. The floor area was now level, the colour matched well to the home decor and the overall look was like new again. The Homeowner was very excited by the outcome and couldn’t wait to take some pictures to share with family.

If you’re having similar tiling issues in your home, don’t wait any longer get your local GroutPro team in to give you an assessment of the job and an obligation free quote.

Sick of Shower Scum? Put GroutPro to the Challenge

Posted by on Jun 13, 2014 in Bathroom Makeover, Blog, Grout Recolouring, Tile Cleaning | Comments Off on Sick of Shower Scum? Put GroutPro to the Challenge

Soap Scum and Mould!

Shower’s Pose a Big Challenge to GroutPro

Understandably the bathroom and shower suffers the most from moisture mould and water staining. Over time this buildup of soap scum and moisture mould leaches into the grout around tiles and shower screens and leaves them looking disgusting. Standard bleach and everyday cleaners just won’t do the job and home owners soon lose enthusiasm for scouring and bleaching every other day.

The teams of GroutPro Tile and Grout Specialists around Australia get to see hundreds of these badly stained showers and bathrooms every year! Unlike the homeowner we see the dirty grout and mould as a positive challenge! Our advantage is in our very own unique bio friendly tile and grout cleaning products and specifically made cleaning machinery. These allow us to cut through the soap scum and mildew to remove the staining completely and thereby deliver a sparkling result.

One of our toughest recent jobs saw a badly stained shower with white tiles and mildew soap stains on the walls and base. The homeowner had also tried to seal some drill holes with plaster after a recent attempt to hang a rail/shelf. The mould had set into the plaster (which was not waterproof) and needed to be removed, filled and sealed against moisture. The old grout needed cleaning and recolouring. The base of the shower was to remain with a grey grout colour which matched the rest of the ensuite flooring, so it just needed a good clean.

Just a short few hours later the whole ensuite looked like new again. I think you’ll agree the results speak for themselves. The white grout was outstanding, the mould and staining removed and the glass shower screen was clear as crystal, the homeowner was over the moon with the results.

If you need this kind of result for your sad shower or bathroom, don’t be embarrassed by the soap scum or mould, call the GroutPro local team and put them to the challenge!

APOD and Seniors Card – Working Together

Posted by on May 29, 2014 in Blog, customer | Comments Off on APOD and Seniors Card – Working Together

GroutPro Supporting All Community Members

APOD and Seniors Card Holders


GroutPro Tile and Grout Restoration Specialists have a strong connection to the local community, after all our team members live within small suburban or rural communities and offer their services to the areas and suburbs around them.

Our connection to the community is important to us, not only as small business owners, but as families who live, work and play within these communities. Our children all attend the local schools, our elderly parents and family members live and work within a short distance of us. So as a group we have offered our support to a number of worthwhile associations who also support community members.

APODAPOD or Australian Partners of Defence, is a membership program exclusively for current and past serving Defence Force personnel and their immediate family. Seniors Card is a free discount card providing members (aged 60+) with access to Government transport concessions, travel and business discounts. Both services and the APOD Seniors Card support these community groups and GroutPro is proud to be associated.

Seniors CardThis association allows us to bring our unique services to all members of the community. Services such as general tile and grout cleaning, glass restoration, re-grouting, grout colour sealing and much more are now available to all Seniors Card members and APOD Seniors Card members.

Please contact our head office to arrange an Obligation Free Quotation: Phone 1800 822 459

Quarry, Stone and Terracotta Tile Restoration

Posted by on May 16, 2014 in Blog, Grout Recolouring, Stone and Quarry, Tile Cleaning | Comments Off on Quarry, Stone and Terracotta Tile Restoration

Terracotta Tile Restoration


How Long Has It Been Since You Last Saw A

Truly Clean Terracotta Or Slate Tiled Floor?

A recent visit to a home in Sydney revealed a beautiful terracotta tiled floor in the basement of the home. Although dirty and stained it was easy to see how the terracotta tiles could be recovered to become a feature within the already beautiful home. Having only recently moved in the home owners were keen for us to do a complete terracotta tile restoration on the floors and the stairs.

At the best of times a tiled floor needs attention to ensure the grout does not become stained by dirt particles – Terracotta tiles are no exception. Dirt, grime, mildew and stains converge on tiles, slate and terracotta over time, depending on where they are in your home and the foot traffic in the area. It’s a natural thing but it is not a necessary thing – your tiles can easily look shiny, new and beautiful so as to wow any visitor that comes through your door.  There is only so much you can do with standard supermarket cleaning products, a mop and a pair of rubber gloves. You could find that you’ve inadvertently carried the stains, damaged the grout or texture of the natural stone tiles even further.

Quarry Tiles and Terracotta Tile Restoration, by the Miranda Sydney team

Terracotta Tile Restoration Before and After

GroutPro offers a fantastic service for cleaning and sealing natural stone, terracotta, slate or quarry tiles to easily bring life and colour back to these surfaces. Wherever you have natural stone that is in desperate need for attention and care, GroutPro has you covered to restore these surfaces in the right way. The GroutPro teams have restored all manner of stone tiles and grouting in bathrooms, kitchens, offices and garden areas, with the environmentally friendly products and techniques that cut through the dirt, stains and mildew… All without reducing the integrity of the stone!

The tiles are cleaned and dried to remove stains that are embedded in the stone and grouting and prepares the grouting for either the sealing process or Coloursealing. The sealing process prevents further staining of the grout from water and oil-based substances, it gives the grouting resistance and longevity. Coloursealing allows a complete colour change of the grouting. This is ideal when the old grout is so badly damaged or if you want to refresh the tiles to better suit your home decor. Coloursealing will also seal the grout against staining.

GroutPro’s Slate, Stone and Terracotta Tile Restoration service is a relatively quick process which gives outstanding results, see some of the before and after shots from other jobs completed recently  – they show just what can be achieved. So, if you’ve got Terracotta, Stone, Slate or Quarry tiles in or around your home or office that need attention give GroutPro a call  today – you’ll be surprised what a difference they can make.

See Through The Glass

Posted by on May 9, 2014 in Bathroom Makeover, Blog, Glass Restoration, Specialist | Comments Off on See Through The Glass

Can You See Through Your Shower Screen Glass?

GroutPro’s Glass Restoration May Be the Answer…..

Toowoomba QLD glass before

Before the Glass Restoration

Ever visited an older home where the shower screen was so badly marked by years of soap scum, lime or mineral buildup that you weren’t able to see through the glass? Well that’s exactly what our team in Toowoomba experienced recently.

Soap scum and years of mineral deposits from hard water builds up naturally within a shower cubicle and generally this is most obvious firstly on the glass shower screen and secondly on the tiles and floor of the shower itself. Bleach and other standard harsh cleaners can only do so much in removing it and without literally scouring the glass to remove the soap residue – which can damage the surface of the glass – this generally proves to be unsuccessful.

Toowoomba QLD glass after

After Glass Restoration

GroutPro offers a brilliant glass restoration technique to clear that lime and soap scum and return the glass to it’s original lustre, clarity and shine. In many cases the results we achieve with our cleaning and restoration you would think the glass had been replaced. So our Toowoomba team set about restoring the shower screens and cleaning the grout and tiles in the bathroom using GroutPro’s own environmentally and family safe products. Using GroutPro’s own products, which remove calcium hard water stains, are non-corrosive and contain no acids or solvents, we were able to easily remove the stains and bacteria without harming the environment or family members.

After we removed the stains we applied our GroutPro Professional Glass Protector which will provide an easy to clean layer over the glass as a protective coating. This prevents water from sitting on the surface of the glass and thereby leaving marks.

After a few good hours of cleaning and a nice cup of tea from the home owner, the bathroom came up looking a million dollars! The owners were amazed with the outcome, they can see through the glass again and enjoy the sparkling clean bathroom as a result of our teams work.

If you’d like more information about glass restoration talk to the boys at GroutPro Tile and Grout Cleaning – they can help you with information on their latest Coloursealing technique. This restores and protects the grout on your shower walls and makes it easier to clean. They’ll replace all the old mouldy silicone seals while they’re there and your shower will look like new again!  Well done Toowoomba team, great job..

By Geoff Biddle


  • Badly marked shower screen photo's of before it was cleaned and treated with GroutPro glass restore
    Badly marked shower screen photo's of before it was cleaned and treated with GroutPro glass restore


Is it time for a Kitchen or Bathroom Makeover?

Posted by on Dec 23, 2013 in Bathroom Makeover, Blog, Grout Recolouring, Kitchen Makeover, Tile Cleaning | Comments Off on Is it time for a Kitchen or Bathroom Makeover?

Is It Time for a Kitchen or Bathroom Makeover?

Then it’s Time to Call GroutPro!

Have you ever walked into an older property and noticed the bathroom or kitchen tiles looking a little sad and neglected?

Epoxy Grout in the Shower tray before and after As we all know age can do terrible things to any surface and lots of older homes, shopping centres, public areas etc suffer this.

It could be due to a build up of mould, dirt, grease, grime – all of these factors will increase the ageing process. Along with daily wear and tear over a number of years, your tiled areas can really suffer.

So, how can you give these areas a ‘makeover’ without it costing a fortune in new tiling etc? Generally the cost of a total refurb can be out of reach for most people. This is when we discovered ‘GroutPro’.  Their tile cleaning services gives dirty, mouldy tiles and grout a complete ‘makeover’, bringing any size tiled area back to looking brand new….and within budget.

Scanning through their extensive number of before and after images of kitchens, bathrooms, pool areas, hotel reception areas, shopping centres, changing rooms etc it’s fascinating to see the difference in the old to the new. It’s sort of like watching the latest episode of 10 Years Younger but with tiles! Many of the customer images we viewed show GroutPro services such as grout re-colouring where the before image shows an old damaged tiled area with patchy grout throughout to then the after shot showing perfect tiles with either a lighter or darker all matching grout surface – amazing transformation.

But the GroutPro services don’t stop there, they also offer a glass restoration service. Take a standard shower cubicle for example, the buildup of soap and scum marks on the glass will age the entire bathroom. With GroutPro’s Glass Restoration service the glass goes through a 2 stage process, firstly using a non abrasive eco-friendly restorer to clean the dirt and mineral deposits “out of the pores” of the glass. Then, once clean, they apply GroutPro glass protector to seal the surface of the glass and repel the water and dirt. They can even supply you with the correct bio-degradable cleaning fluids to maintain it.Before and After by Byron Bay GroutPro boys

So, like us, If you’re noticing your kitchen, floor, bathroom or outdoor patio area looking a bit drab, give the boys from GroutPro a call and let them show your how affordable the full ‘makeover’ can be. They offer an Obligation Free Quote with a quick turn around and Guarantee their products and work….perfect.

Call GroutPro today for more information about their Kitchen, Floor and Bathroom Makeovers.

Ph 1800 822 459

Ordering GroutPro Professional Quality Products

Posted by on Dec 21, 2013 in Blog | Comments Off on Ordering GroutPro Professional Quality Products

Due to strong demand for the GroutPro maintenance products we’ve now made them more easily accessible to our existing customers as well as the general public.  If you’ve got a cupboard full of ineffective, dangerous and expensive supermarket or DIY products and would like to make a change for the better, our small range of professional grade products will replace most of them to maintain virtually anything in your home, office or car.  The GroutPro range of professional products are environmentally responsible, but at the same time extremely effective to provide a high level of hygiene and cleanliness with just a handful or products.   You spend less money on cleaning products, you spend less time cleaning because they are more effective, and the results are better with less risk of doing damage to your surfaces.

Use Pro-Kleen for a general purpose cleaning detergent on all surfaces – a mild pH neutral concentrated detergent, a 500ml bottle produces an amazing 200 litres of ready to use solution.

Use Citrus Eco-Kleen ready to use spray & wipe on any surface – a hospital and food grade surface cleaner ideal for food preparation surfaces with a convenient trigger spray for use anywhere.

Use Mould-Pro PLUS to neutralise mould, mildew and algae inside or outside wherever it occurs – does not just bleach the growth like most products, it actually kills it.

Use Pro-Gleam for glass & mirrors anywhere in the house or car, and on stainless steel anywhere – a highly advanced product but VOC free, it is an extremely effective cleaner for kitchens and bathrooms.

To arrange to have these professional quality products delivered to your home, simply go to  and click on the products you’re interested in.  Click on the enquire now button to enter your contact details so our local GroutPro Specialist can arrange to supply and deliver the product to your door.